Tech support made simple for Northern California.

No. bctek is a home-grown local company — just us, serving Redding and Northern California. When you need help, you deal directly with us every single time. No call centers, no runaround.

Yes. We help local small businesses manage the technology their teams rely on every day, from cloud email and networks to security, backups, and point-of-sale systems.

We keep things plain and simple. Depending on the project, we offer clear hourly rates for troubleshooting and flat-fee pricing for larger setups (like a cloud migration or network install). No hidden fees.

Not at all. We don't require any long-term contracts — ever. We work on an as-needed basis, so you only pay for the help you actually need. Prefer the peace of mind of a monthly retainer or managed service agreement? We offer those too, but only when they make sense for your situation.

Absolutely. We'll safely move all your old emails, contacts, and calendars over to the new system without losing any data or causing major downtime.

Yes. We can map out your space and install the right equipment — like mesh networks or additional access points — to ensure a strong signal everywhere you need it.

We consult with you to figure out exactly what you need, and then we purchase the right hardware on your behalf. This ensures you get high-quality gear without the confusing jargon.